Terms of Service

GENYOUINE lets a real person record a short video review in one take, then fingerprints and cryptographically signs it so anyone can later confirm the video is the one that was recorded and that it hasn’t been altered since. Our proof is built to the standards courts use to authenticate digital evidence.

We are careful about what the proof does and does not show. It demonstrates a live, in-tool, one-take capture on a given date, bound to a specific subject, unaltered since signing. It does notprove that a reviewer’s opinions are correct, that they speak for everyone, or that any result they describe is typical. We never verify the truth of what a reviewer says.

• You must give accurate account information and keep your sign-in link private.
• You are responsible for activity under your account and for the content of the campaigns you run.
• You may only invite genuine customers to review genuine products or services you provide.
• You must not offer or imply that payment or reward depends on giving a positive review; any incentive must be disclosed and must not be tied to sentiment.

• Reviewers record voluntarily and agree to a release before recording. They confirm they are at least 18 and that what they say is true for them.
• By publishing an approved video, the reviewer permits the business and GENYOUINE to store, display, and share it as described in the release and our Privacy Policy.
• A reviewer can ask us to take their video down at any time. It will stop being shown and be labelled “removed — reviewer request.”
• The certificate record — fingerprint, date, and signature, not the video — is permanent by design, and public counts are labelled rather than reduced.

You agree not to:

• Impersonate anyone, or present a video as being from a customer who is not real.
• Claim that an off-platform copy of a video is “verified.” Platforms re-encode uploads, so only the original at its certificate link can be verified — always point people to “watch the verified original.”
• Misrepresent what a GENYOUINE certificate proves, or attach our marks to content we didn’t certify.
• Interfere with, overload, or attempt to break the security of the service.

Business subscriptions are billed through Stripe. Current pricing is shown on our pricing page (a monthly subscription plus a one-time setup fee). Subscriptions renew until cancelled; you can cancel at any time and your plan runs to the end of the paid period. Certificates already created keep verifying regardless of subscription status — the proof never depends on an active plan.

We work to keep GENYOUINE running and accurate, but the service is provided “as is,” without warranties of any kind to the extent the law allows. We may change, suspend, or discontinue features, and we’ll give reasonable notice of significant changes where we can.

To the fullest extent permitted by law, GENYOUINE is not liable for indirect, incidental, or consequential damages, and our total liability for any claim relating to the service is limited to the amount you paid us in the twelve months before the claim.

We may update these terms. If a change is material we’ll update the date above and, where appropriate, notify account holders. Continuing to use GENYOUINE after a change means you accept the updated terms.

Questions about these terms? Email info@genyouine.com. The governing law and dispute-resolution details will be confirmed with counsel before these terms are finalised.